What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|
Welcome to LA BOTTEGA S.P.A. website, at the following url: labottega.com (for brevity, hereinafter "Website").
LA BOTTEGA S.P.A. is aware of the importance of the personal data of its users and therefore intends to inform you and provide you with the maximum possible control over the management of personal information collected through our Website.
This information is provided in accordance with European Regulation no. 2016/679 on the protection of natural persons regarding the processing of personal data and on the free movement of such data (the "Regulation") as well as with Legislative Decree no. 196/03 as amended by Legislative Decree no. 101/18 (the "The Protection of Personal Data Code") and the Provisions of the Authority for the Protection of Personal Data (hereinafter collectively the " Applicable Law"). The Applicable Regulations guarantee that the processing of personal data is carried out in compliance with fundamental rights and freedoms, as well as the dignity of the person concerned, with reference to confidentiality, personal identity and the right to protect personal data.
This information applies to you whether you:
- are already one of our customers or wants to become one;
- you have already registered on our Website or want to register to it;
- you have subscribed to our newsletter or wish to receive it;
- you want to work with us;
- you are visiting and interacting with our Website.
We care a lot about the protection of your personal data. Here's how we do it.
Our duties and your privacy
- Your commitment
- When and how we collect your personal data
- The data we process, for which purposes and which legal basis allows us to do it
- What we mean by legal basis
- Mandatory or optional nature of data provision
- How we process your data
- Categories of recipients of your personal data
- Your rights
- How long we will keep your data
We only ask you to read this policy carefully to be fully informed about how we process your personal data.
LA BOTTEGA S.P.A., registered office VIA MARCO POLO 2, TRECASTELLI (AN) – 60012, Telephone: 071 791191, PEC address: firstname.lastname@example.org, is the data controller of the user’s personal data who browse and interact on the Website.
When and how we collect your personal data
As soon as you interact with our Website we start collecting data. Their collection can take place either through your specific communication, or automatically during the use of the website.
Here's how the collection takes place:
through the forms you find on the Website, we collect your identification, contact and personal data (such as name, surname, e-mail, company name and / or other information concerning you, as well as your country);
through the use of the Website, we automatically collect cookies and logs;
through marketing communications, we collect contact details in consideration of the interest you have expressed in our products;
through the “Work with us” section, we collect the curriculum you have uploaded.
The data we process, for which purposes and which legal basis allows us to do it
Through the Website, different types of personal data are collected and processed for different purposes. We can only process your data for certain purposes and, in any case, always in the presence of a legal basis that allows us to do it. To be specific, we can process:
A) Navigation data
They are personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified interested parties, but, because of their nature, they could, through processing and association with data held by third parties, allow the identification of the users. These are, for example, the IP addresses or domain names of the computers you use to connect to the Website, the addresses in notation URI (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.
Purpose: we use this data for the only purpose of allowing the operation of the Website, obtaining anonymous statistical information on the use of the site to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Website.
Legal basis: the processing is based on the legitimate interest of LA BOTTEGA S.P.A. to ensure the correct and safe functioning of the Website, as well as the user experience in correctly navigating the Website.
B) Data that you voluntarily provide us sending a request
These are the personal data that you enter through the contact forms to request a quote, ask to be contacted, download the catalogs and / or request information.
Purpose: we process this data to respond your requests and offer you the services and information requested.
Legal basis: the processing is necessary in order to take steps at the request of the data subject prior to entering into a contract.
C) Contact details for sending our promotions and commercial initiatives
Only with your prior consent, we may process your contact details (e-mail and telephone) to send you communications both in automated and traditional mode (e.g. telephone call with operator) in order to give you information and updates on our products, on promotional campaigns, events and other initiatives promoted by LA BOTTEGA S.P.A.
Purpose: in this case, the processing is carried out for marketing purposes.
Legal basis: the processing is based on your consent.
D) Personal data entered on the "Work with us" page
In the "Work with us" section you can submit your self-application, so we can process your personal data (e.g. name and surname), contact data (e-mail) as well as your curriculum.
For your self-application you are not required to indicate sensitive personal data (so-called particular, as qualified by art. 9 of Reg. 2016/679), including the state of health.
This is without prejudice to the hypothesis in which these personal data must be known due to the establishment of a working relationship.
Purpose: to proceed with the verification of the conditions for hiring and / or for starting a collaboration.
Legal basis: the processing is necessary to take steps at the request of the data subject prior to entering into a contract.
You can change your mind whenever you want!
You can withdraw your consent at any time by sending us an e-mail to the following address: LABOTTEGASPA@PEC.LABOTTEGA.COM, or by clicking on the appropriate unsubscribe link included in the e-mails you receive. Of course, the processing carried out before your withdrawal remain unaffected.
If you decide to withdraw your consent and there are no other legal bases that authorise us to process your personal data, we will end the processing. Instead, if another legal basis authorizes us, we will continue the processing, always respecting your rights.
Mandatory or optional nature of data provision
Depending on the case and, if necessary, the mandatory or optional nature of the communication of data will be indicated from time to time, by adding a special sign (*).
Choosing to don’t provide optional personal data will not result in any obligation or disadvantage.
How we process your data
The data processing takes place mainly electronically.
What level of security do we use to process your data
We guarantee that the processing of your data takes place in maximum security: we have in fact adopted appropriate physical, IT and organizational measures to ensure the protection of the confidentiality and integrity of your data.
Categories of recipients of your personal data
LA BOTTEGA S.P.A. communicates the personal data of users of the Website only within the limits permitted by law and in accordance with what is indicated below. In particular, your personal data may be known by:
employees and collaborators, who will operate as persons authorized to process for the internal organization of company activities;
companies that perform for LA BOTTEGA S.P.A., as data processors, specific technical and organizational services related to the activities of the Website.
Your personal data may also be known by:
third parties, solely to execute the contract for the purchase of products on the Website
police forces or judicial authorities, in accordance with the law and upon formal request by such persons, or where there are reasonable grounds to believe that the communication of such data is reasonably necessary to (1) investigate, prevent or take action relating to suspected illegal activities or assist state control and supervisory authorities; (2) defend against any claim or accusation by any third party, or protect the security of its website and the company; or (3) exercise or protect the rights, property or safety of LA BOTTEGA S.P.A., the companies of the same group, its affiliates, its customers, its employees or any other person.
Your data will not be disseminated in any way and will not be transferred outside the European Union.
We assure you that LA BOTTEGA S.P.A. selects its collaborations with the best subjects on the market that provide this type of service.
For more information and for the complete list of our data processors, please contact us at LABOTTEGASPA@PEC. LABOTTEGA.COM.
How long we will keep your data
In general, legal obligations require us to retain your data for a maximum period of 10 years. However, for promotional activities addressed to you and that you can always ask us to interrupt, we will keep your data for a maximum of 24 months from your consent or, in the case of processing based on legitimate interest, from the moment you gave them to us.
The customer profile that we create, based on your preferences and purchasing habits, is kept for a maximum period of 12 months from your consent or from the moment you communicate your data to us.
If you have applied to work with us, however, we keep your curriculum and other data that you have entered on the Website for up to 12 months.
Finally, we do not store your personal data when you communicate them in the contact forms, except for the time strictly necessary to satisfy your request.
You can always exercise your rights by sending us an e-mail to the following address: LABOTTEGASPA@PEC.LABOTTEGA.COM.
In certain cases, we may need, in accordance with the Applicable Law, some specific information to help us confirm your identity and ensure that it is you who exercises the rights granted to you. This is a security measure to ensure that your personal data is not disclosed or otherwise made accessible to persons who do not have the right to receive it. We may also need detailed information to handle your request quickly. For this reason, we ask you to download the Form for the Exercise of Rights and, once completed, attach it to your request e-mail.
You have the right to access information about you
This right allow you to ask us for further information about:
the categories of data we process;
the purposes of the processing;
the categories of any recipients to whom the data may be disclosed;
the data storage period or, if not possible, the criteria for determining that period;
other rights regarding the use of your data.
We will provide you with the information within 30 days of your request, unless this adversely affects the rights and freedoms of others (e.g. the privacy of another person or intellectual property rights) or if there are legal obligations to prevent us from doing so or other justified reasons. We will inform you in advance if we are unable to fulfill your request in time for such reasons.
You have the right to obtain the rectification of your data, if inaccurate or not updated
You have the right to obtain the erasure of your personal data (right to be forgotten)
You may, at any time, ask us to erase your personal data in our possession, if the retention of your personal data is no longer necessary for the purposes of the processing.
You have the right to "take back" your data or to transfer it to another holder (Data portability)
If the processing of your data is carried out by automated means and is based on your consent or on a contract, you have the right to receive your data in a structured, commonly used and machine-readable format or to request to have the personal data transmitted directly to another controller. In case of your request, and if technically possible, we will transfer the data directly to the new data controller. However, we will not proceed to any transfer if the portability of your data also involves the dissemination of personal data of other individuals.
You have the right to object to the processing of your personal data by us (e.g. for direct marketing purposes) and to object to the use of your data by automated decision-making.
You can always contact the Supervisory Authority to propose any complaints. Before doing so, feel free to contact us!
We will be happy to solve any problems related to the processing of your personal data.
Cookies are small text files that the websites visited send to the user terminal (usually to the browser), where they are stored before being re-transmitted by the same sites at the next visit by the same user. These cookies can be divided into so-called "technical cookies", closely connected with the functionality of the website that sends them, which are used, for example, to perform computer authentication, session monitoring and storage of specific information regarding users accessing the server, but also in so-called "profiling cookies", used to create user profiles in order to send advertising messages in line with the preferences expressed surfing the Internet.
While browsing a website, the user can also receive cookies from different websites or web servers on his terminal (so-called "third-party" cookies). This happens because on the visited website there may be elements such as, for example, images, maps, sounds, specific links to web pages of other domains, which reside on other servers than the one on which the requested page is located. In other words, "third-party" cookies are those cookies that are set by a website, other than the one you are currently visiting. Below, therefore, are specified the types of cookies used by this website and, possibly, the correct ways so that you can easily choose if and how your personal data will be processed through this kind of technologies.
This site uses so-called "technical cookies", i.e. small text files containing a certain amount of information exchanged between the website and your terminal (or rather the browser of your terminal), which allow the correct functioning and use of the same. Technical cookies, for example, are used for the functionality of access to your personal account.
The provision of all cookies can however be deactivated by intervening on the settings of the browser. It should be noted, however, how intervening on these settings could make the website unusable if cookies essential for the provision of our Services are blocked. However, each browser has different settings for disabling cookies.
Thank you for reading this policy that we have tried to make clear and transparent. In any case, if you have any suggestions, feel free to write us LABOTTEGASPA@PEC.LABOTTEGA.COM.
This information may change in the future, so please check it back periodically!
Last updated March 2023